Home/How it works

Buying & selling, made simple

Two ways to transact. Complete transparency on fees and process. ID-verified sellers across every Australian state.

Buy It Now / Negotiation

Fixed price or make an offer. Best for straightforward sales.

01

Seller

Seller pays listing fee

The seller pays a flat listing fee upfront to list their plate on PlatesAU. No hidden commissions or success fees on the sale itself.

02

Buyer

Buyer finds the plate

Buyers browse, search, and filter plates by state, combination, or type. They can hit "Buy Now" at the listed price, or choose "Message Seller" to negotiate.

03

Both

Agree on terms

Buyer and seller message directly on the platform to agree on price, payment method, and transfer timing. Everything is logged for peace of mind.

04

Both

Exchange details & transfer

Once both parties are ready, contact details are released to each other. Buyer and seller handle payment and the official state transfer directly between themselves.

Live Auction

Timed auctions with reserve. Best for rare heritage and high-value plates.

01

Seller

Seller pays listing fee

The seller pays a flat listing fee upfront to run a timed auction. They set a reserve price — the plate won't sell below this amount.

02

Buyer

Bidders compete live

Buyers place bids in real time against an ID-verified seller. The countdown timer keeps everyone honest. Highest bidder wins when the clock hits zero.

03

Buyer

Buyer's premium paid

The winning buyer pays a deposit / buyer's premium to PlatesAU. This is the platform's cut, calculated as a percentage of the winning bid.

04

Both

Details released & transfer

Once the buyer's premium is paid, both parties' contact details are released to each other. They handle the remaining balance and official state transfer directly.

Why this works

We keep fees transparent and let buyers and sellers deal directly. No escrow middlemen, no drawn-out release processes, no surprises.

ID-verified sellers

Every seller is ID-verified before their listing goes live.

Transparent fees

Listing fees upfront. Buyer's premium on auction wins. No hidden charges.

Direct transfer

You handle the official state transfer directly — faster, simpler, no delays.

Frequently asked questions

How do I list my number plates?

Head to the Sell page and fill out the listing form. Choose your combination, state, category, and sale method (Buy It Now or Auction). Pick a listing package — $20, $49, or $199 — pay the listing fee upfront, and submit. Your listing will be reviewed and go live within 24 hours.

Do you make number plates?

No. PlatesAU is a marketplace for buying and selling the registration rights to number plate combinations. We do not manufacture or supply physical number plates. Once a sale is complete, the buyer and seller handle the official state transfer directly.

Someone is selling my number plates!

Contact us immediately through our support channels. We take ownership verification seriously. If the plates rightfully belong to you, we will investigate and remove the unauthorised listing. We recommend also contacting your state traffic authority to confirm ownership.

What payment methods are accepted?

For listing fees and auction buyer's premiums, we accept online card payments. Once a sale is agreed between buyer and seller, payment is arranged directly between the two parties — bank transfer is preferred, but other methods can be agreed upon beforehand.

When will my listing appear on the website?

Listings are reviewed and typically go live within 24 hours of submission. You can manage, edit, and track all your listings from your dashboard.

Do I have to pay a commission or ongoing fees?

No. There are no commissions on sales and no ongoing fees. You only pay a flat listing fee upfront — $20, $49, or $199 depending on your chosen package — and that's it. No hidden success fees, no monthly charges.

Step-by-step checkout guide

1) Browse or search for the plate you want. 2) Click Buy Now to purchase at the listed price, Message Seller to negotiate, or place a bid in a live auction. 3) Agree on terms with the seller. 4) Pay the seller directly (bank transfer is preferred). 5) Receive the seller's contact details and arrange the official state transfer. 6) Download, complete, and exchange the Transfer of Ownership form for payment.

What's the refund policy?

Listing fees are non-refundable as they cover the cost of hosting and promoting your listing on the platform. If a sale falls through due to a dispute, contact us and we will assist in resolving the issue. Buyer's premiums on auctions are paid to secure the winning bid and are non-refundable once the auction is complete.

Once an auction is complete, what happens?

After the auction concludes and the final price exceeds the set reserve, the winning bidder pays PlatesAU the buyer's premium. The buyer and seller are then digitally introduced to arrange payment and delivery privately off-site.

How do I pay the seller?

Once the buyer's premium is paid, we'll send you the seller's contact details to arrange payment and delivery privately. Sellers prefer payment via bank transfer, but other methods can be arranged if discussed beforehand. If you'd like PlatesAU to assist with the after-sales process, just let us know.

How do I transfer ownership to the buyer?

Transferring your number plates to the new owner is relatively painless. Simply complete a Transfer of Ownership form and exchange it for payment with the buyer — the process is very similar to selling a vehicle. When possible, we suggest meeting the buyer in person at a local traffic authority office to make the exchange as smooth as possible. For complete peace of mind, call your state's traffic authority and they can confirm the seller is the current owner of the plates. Your plates always remain the property of the state they're registered in — you're transferring the 'Rights to Display' your combination. Steps: 1) Download a Transfer of Ownership form from your state authority, 2) Complete and sign the form (including your licence number), 3) Exchange payment for the completed form. Never hand over a completed Transfer of Ownership form without first receiving payment in full.

Who is verified on PlatesAU?

We ID-verify every seller before their listing goes live. Buyers don't need to verify ID with us — when a sale completes, the seller chooses whether to share contact details and the two parties handle payment and the state transfer directly.

How do I get paid by the buyer?

Once the sale is agreed and contact details are released, you and the buyer arrange payment directly. Bank transfer is the most common method, but you can agree on other arrangements if you both prefer. Never transfer ownership or hand over the completed Transfer of Ownership form until you have received the full payment in your account.

Can I edit my listing after it's live?

Yes. Log into your dashboard, go to My Listings, and click the pencil icon next to any listing you want to update. You can change the description, price, category, sale method, and other details. Changes save instantly and are reflected on the site right away.

How do I reset or change my password?

Go to the Sign In page and click 'Forgot password'. Enter your email address and we'll send you a reset link. If you're already logged in, you can update your password from your profile settings in the dashboard.

How do buyers get in touch with me?

Buyers can message you directly through the platform using the Message Seller button on your listing. All messages are logged in your dashboard. Once a sale is agreed, contact details are released to both parties so you can arrange payment and transfer directly.

How long does a listing stay active?

Standard listings remain active for 90 days. If your plate hasn't sold by then, you can relist it. Auctions run for the duration you set when creating the listing. You can check your dashboard to see exactly when each listing expires.

Why are my messages still showing as unread?

Messages are marked as read when you open them in your dashboard. If they still appear unread, try refreshing the page or logging out and back in. If the issue persists, contact our support team and we'll investigate.

How do I take down or delete my listing?

Log into your dashboard, go to My Listings, and click the trash icon next to the listing you want to remove. If you change your mind, you can relist the same plate later without losing any data.

How do I get my plate featured on the homepage?

Featured homepage placement is included with the $199 Premium listing package. When you select Premium during listing creation, your plate will be rotated into the featured section on the homepage for maximum visibility.

How long does a Premium homepage feature last?

Premium listings receive homepage rotation for the full duration of your listing period — typically 90 days. The exact display schedule depends on overall site traffic and how many other premium listings are active at the time.

What does relisting mean?

Relisting is simply putting a plate back up for sale after its previous listing expired or was removed. You can relist from your dashboard with one click. If you originally paid for a listing package, you will need to pay the listing fee again to relist.

What are the best free ways to get more buyers?

Write a clear, detailed description with keywords buyers might search for. Use a high-quality photo of the plate. Share your listing on social media and number plate enthusiast groups. Set a competitive price based on our AI Valuation tool. Respond quickly to messages — active sellers sell faster.